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terms & conditions

-Please check all items carefully once received. Should you find any damage, fault or defects with your products, please notify us via email at within 24 hours. We are not able to replace or refund your product if we are notified beyond this time period.


-Please return your items in the original packaging & in unused condition. Items not returned in their original packaging will not be refunded.

-You are responsible for returning purchased items in their original packaging and any damage incurred in transit  due to insufficient packaging back to No.54 will not be refunded.

-The direct cost of returning any items is your responsibility. No.54 will not be responsible for refunding postage costs unless otherwise agreed.

-You must obtain proof of postage upon return of any items back to No.54. We will not be held responsible for any returns being lost or stolen in transit.

-Any personalised or bespoke items will not be refundable.

-If an item is too large to return via post please email If you are in the North West area we will endeavour to collect the item for a fee of £10 which will be payable prior to collection. If you are outside the North West area you will arrange a courier to return the items to No.54. We will not be responsible for any delivery costs incurred.

-Refunds will be processed when the request to return is made within 14 days from receipt of delivery

-All returns must be received by No54 within 30 days from receipt of a delivery to qualify for a refund. Return to the following address :

Number 54 Design Studio



SK15 1HL

-We do not accept exchanges unless otherwise agreed.

-Please note any sale or clearance items will not be refundable. We will not issue a credit note or exchange on such items.

-Please note that if you purchase handmade, vintage or upcycled goods they will not be 'factory finish' items. These items will show signs of wear & character which will therefore not be considered as damaged/faulty. Any considerable marks on these products will be outlined in the product description. If you require any further images or information on these items please contact us at and we would be happy to help.

-Please note PayPal refunds may take up to 30 days to reach your account.

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